Cracked tiles creating trip hazards
Sharp edges catch bare feet and toes. We cut out the broken piece and bond in a matched replacement, usually within a single visit.
خدمات تنظيف الفايز repairs cracked, loose and hollow tiles in homes and shops across Madinah. Most jobs finish in 2 to 4 hours, the price is fixed before work starts, and repairs begin at 150 SAR.
Written and reviewed by Mahmud, founder of خدمات تنظيف الفايز, serving Madinah since 2020.

Tile repair in Madinah means fixing damaged tiles without tearing out the whole floor or wall: re-bonding loose tiles, swapping cracked pieces, raking out failed grout and resealing the joints. Caught early, a repair costs a fraction of a full re-tiling job and stops water reaching the screed underneath.
Madinah homes are hard on tile bonds. Summer surface temperatures pass 50°C, air-conditioning then cools rooms sharply each night, and that daily expansion and contraction works joints loose. In bathrooms and kitchens, slow leaks under tubs and sinks soften the mortar bed until tiles drum hollow and start to rock. Where the damage turns out to be too widespread to patch, our tiler team handles full re-tiling instead.
Every visit follows the same five-part scope, and the full price is agreed before work starts. No hourly billing, no vague estimates.
The technician taps every tile in the room, marks hollow spots with chalk and shows you photos of what is happening under the surface.
Cracked or shattered tiles are cut out carefully, and replacements are bonded level with the surrounding field.
Failed grout lines are raked out and refilled. This is what actually blocks water from reaching the bed under the tiles.
New grout receives a penetrating sealer so stains and moisture cannot reopen the problem a few months later.
Dust sheets come up, debris is bagged, and the room is vacuumed before the crew leaves your home.
The technician taps every tile in the room, marks hollow spots and shows you photos of the damage. You get a fixed quote on the spot, and the check itself takes 20 to 30 minutes.
Furniture is shifted, dust sheets go down, and failed grout is raked out so the repair bonds to a clean, stable surface.
Hollow tiles are re-bonded with injection adhesive, cracked tiles are cut out and replaced, and new grout is floated into the joints. Most rooms take 2 to 4 hours.
Levels are checked, wet areas get a water test, and you walk the room with the technician to confirm every marked spot is fixed.
Debris is bagged and the room is vacuumed. You get sealer cure times and simple care tips, and the crew can pair the visit with deep bathroom cleaning while they are on site.
Purpose-built equipment, used by trained technicians, so the job is done accurately the first time.
Rakes out failed grout without chipping the edges of neighbouring tiles.
Cuts replacement tiles to size so they sit flush with the surrounding field.
Spreads adhesive evenly and packs new grout into joints at the correct depth.
Clears dust and slurry between stages so adhesive bonds to clean surfaces.
Three floor tiles beside the sink had cracked through, and the grout around them had turned black.
Matching tiles were sourced, bonded level and re-grouted. The sealed lines now wipe clean without staining.
Two wall tiles in the shower drummed hollow, and one had started to swing on its adhesive bed.
Both were re-bonded with injection adhesive, the joints were re-grouted and sealed, and the leak path into the wall was closed.
Courtyard tiles had lifted at the corners after years of heat expansion, leaving edges that caught bare feet.
The lifted tiles were re-laid on fresh adhesive and the joints re-pointed, giving a flat, safe surface again.
Most calls fall into one of three groups. Each one gets worse, and pricier, the longer it waits.
Ask a pro →Sharp edges catch bare feet and toes. We cut out the broken piece and bond in a matched replacement, usually within a single visit.
A tile that drums underfoot has lost its bond. Re-bonding it now costs a fraction of repairing the soaked screed it protects.
Failed grout is why bathrooms smell damp. We rake it out, refill the joints and seal them so the wall dries out again.
150 – 600 SAR for most residential jobs
Most tile repair jobs in Madinah land between 150 and 600 SAR. A single cracked floor tile with re-grouting sits at the low end. Multi-room re-grouting with sealing, or natural stone work, reaches the top. You approve a fixed written quote before the crew touches anything, so treat these figures as planning numbers rather than surprises.
Repair almost always beats replacement on price. Pulling and re-tiling a mid-size bathroom runs several times the cost of repairing the same room’s damaged tiles, and discontinued tiles are often impossible to match, which makes protecting the originals worthwhile. After bigger renovation projects, our post-construction cleaning crew clears the dust and grout haze so the new surfaces shine.
Porcelain is harder to cut than ceramic, and natural stone needs specialist handling, so the material affects both time and price.
One cracked tile is a short visit. Whole-room re-grouting with sealing takes longer and uses more material, so it prices higher.
Shower walls, floors over old screed and tight corners slow the work down compared with an open floor run.
“I had cracked tiles in my kitchen, and خدمات تنظيف الفايز repaired them fast. The crew was professional and the price matched the quote exactly.”
Ali M.Homeowner, Al Aziziyah
✓ Verified“They fixed my bathroom tiles and it looks brand new. They matched the grout colour perfectly and cleaned up everything after.”
Fatima S.Homeowner, Al Khalidiyah
✓ Verified“I called in the evening and they still came the same week. Quick response, thorough work, fair price.”
Omar R.Homeowner, King Fahd District
✓ VerifiedA standard visit covers a tap-and-mark inspection, re-bonding or replacing damaged tiles, raking out and refilling failed grout, sealing the new joints, and vacuuming the room before the crew leaves.
Most jobs run between 150 and 600 SAR. A single cracked tile with re-grouting sits near the bottom of that range, while whole-room re-grouting with sealing sits near the top. You approve a fixed quote before any work starts.
Yes. Cutting out and replacing a single tile is routine work. As long as spare or matching tiles exist, the finished repair blends into the surrounding floor.
In Madinah the usual causes are daily heat-expansion cycles, moisture creeping under tiles through failed grout, and movement in newer buildings. Each one breaks the adhesive bond until the tile rocks or sounds hollow.
As soon as you spot them. A crack lets water reach the bed under the tile, and that is what turns a small 200 SAR fix into a screed repair costing several times more.
The assessment takes 20 to 30 minutes and most repairs finish within 2 to 4 hours. Whole-room re-grouting can run to a full day, and freshly sealed joints need about 24 hours before heavy water use.
Wherever a matching tile exists, whether spares left from the original build or the same product still sold locally, the repair blends in. If an exact match is no longer made, we show you the closest options before starting.
Yes. Crews work across the city, including Al Aziziyah, Bir Uthman, Al Khalidiyah, Al Qiblatayn and King Fahd District. See all our Madinah locations for the full list.
If most of your tiles are still sound, repair wins on price almost every time. Retiling makes sense when large parts of the field are failing or you want a different look anyway. Our bathroom tiling and kitchen tiling teams handle those full installs.
Yes. Commercial tile and grout repair is available for restaurants, cafes and retail units, scheduled outside your peak hours so trading is not interrupted.
Tell us which tiles are cracked, loose or hollow. A technician confirms the fix and a fixed price, often the same day you call.
Request a Quote +966541654639 →Call, email or send the form below. A dispatcher confirms your slot and quotes the repair before any crew is sent. Lines are open 9 AM to 12 midnight, seven days a week.